📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Adyen 👥 Experience 3-5 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹12–₹20 LPA (estimated; not officially disclosed) 🏢 Industry Banking & Finance 🛠 Key Skills Financial analysis Advanced Microsoft Excel B2B customer support Problem-solving Merchant support Technical Support Engineer – Finance at Adyen — Full Details & How to Apply Adyen is seeking a Technical Support Engineer – Finance in Bengaluru, Karnataka, India , where you will resolve finance-related issues for merchants in a growing payment landscape. This role is pivotal as the demand for technical support in finance surges, driven by the expansion of digital payment solutions. The importance of the Technical Support Engineer – Finance role cannot be overstated in the current Banking & Finance sector. As digital transactions become increasingly prevalent, companies like Adyen are at the forefront of innovation, making this position essential for maintaining high merchant satisfaction and operational efficiency. What sets Adyen apart as an employer is its commitment to innovation and employee growth. Founded in 2006 , Adyen has grown to over 1,500 employees and is recognized for its cutting-edge payment solutions. This role offers a unique opportunity to work closely with product and development teams, enhancing your professional skill set in a collaborative environment. We encourage 2023, 2024, 2025, 2026 graduates and those with Any Graduate qualification to consider this role, especially if you possess 3-5 years experience . The estimated salary for this position ranges from ₹12–₹20 LPA (estimated; not officially disclosed) , making it a competitive opportunity in the market. In this role, you will develop essential skills such as financial analysis , Advanced Microsoft Excel , and B2B customer support . The exposure to advanced financial tools and problem-solving techniques will open doors for career advancement, setting you apart from competitors in the finance sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Technical Support Engineer – Finance at Adyen is to resolve finance-related issues for merchants, ensuring their operational efficiency and satisfaction through expert analysis and support. Resolve merchants’ finance-related issues using advanced Microsoft Excel to analyze data and provide actionable insights for improved decision-making. Utilize internal accounting systems to track and manage merchant support queries efficiently, ensuring timely responses and resolutions. Collaborate with product and development teams to advise on operational pain points and suggest improvements based on real-time feedback. Analyze performance metrics to identify trends and enhance the support process for finance-related queries, driving continuous improvement. Take ownership of complex merchant issues, ensuring timely resolution and customer satisfaction through effective problem-solving. Document support processes and communicate findings to improve team efficiency and knowledge sharing, fostering a culture of learning. Engage directly with clients to troubleshoot and resolve finance-related problems, enhancing their overall experience with Adyen . This role emphasizes ownership and direct impact, allowing you to contribute significantly to merchant satisfaction and operational excellence. Required Skills & Technical Competencies The ideal candidate for the Technical Support Engineer – Finance role should possess a robust skill profile focused on financial analysis and customer support. Technical Skills Financial analysis — intermediate — essential for diagnosing merchant issues and providing solutions based on data insights. Advanced Microsoft Excel — advanced — used daily for data analysis and reporting, crucial for effective problem-solving in finance-related queries. B2B customer support — intermediate — necessary for understanding merchant needs and delivering customized solutions that enhance their experience. Problem-solving — intermediate — applied in real-time to address complex finance-related queries from merchants, ensuring timely resolutions. Communication skills — intermediate — evaluated through interactions with clients and internal teams, critical for effective support and knowledge sharing. When showcasing these technical skills in your resume or interview, emphasize specific examples of how you have applied them in previous roles. Eligibility Criteria This role is designed for graduates with a strong foundation in finance or economics, eager to start their careers in a finance-focused technical support environment. Any graduate with a background in Finance or Economics is preferred. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply. 3-5 years of relevant experience in B2B customer support, particularly in finance-related roles, is required. A minimum academic performance of 60% is expected to ensure a strong foundational knowledge. Internship experience in finance or customer support will be advantageous, showcasing practical skills relevant to the role. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and specific projects or internships related to finance or customer support. Pro tip: Highlight any specific metrics or outcomes achieved in previous roles to demonstrate your impact and effectiveness in similar positions. Salary for Technical Support Engineer – Finance at Adyen 💰 Compensation ₹12–₹20 LPA (estimated; not officially disclosed) The advertised compensation for the Technical Support Engineer – Finance role at Adyen is ₹12–₹20 LPA (estimated; not officially disclosed) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Support Engineer – Finance Upskilling with the right resources significantly enhances your chances of selection for this role by equipping you with essential skills and knowledge. Recommended Courses & Resources Advanced Microsoft Excel — Mastering Excel is crucial for financial analysis and data management in this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to highlight relevant finance and customer support experience — ensure alignment with the job description. ❌ Neglecting to demonstrate problem-solving skills through specific examples — provide clear instances of past challenges faced. ❌ Overlooking the importance of communication skills — include experiences that showcase your ability to interact with clients effectively. ❌ Submitting a generic cover letter without addressing the specific role and company — personalize your application. ❌ Ignoring the application deadline — ensure timely submission to avoid missing out on the opportunity. ❌ Not preparing for technical questions related to financial analysis during interviews — practice relevant scenarios. Before You Apply — Checklist ✅ Research Adyen 's company culture and values before applying to align your application. ✅ Update your resume to reflect relevant skills and experiences tailored to the job description. ✅ Prepare a cover letter that highlights your interest in finance and customer support. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Review your LinkedIn profile for consistency with your resume and ensure it is professional. ✅ Practice common interview questions related to technical support and finance. ✅ Follow the application link and ensure all fields are filled out accurately. ✅ Set reminders for follow-up on your application status after submission. Resume Tailoring & ATS Keywords for Technical Support Engineer – Finance Optimizing your resume for ATS is essential for ensuring it gets noticed for this role. ATS Keywords to Include Technical Support Engineer Finance B2B customer support Financial analysis Advanced Microsoft Excel Problem-solving Merchant support Communication skills Operational pain points Data analysis Internal accounting systems Customer satisfaction Resume Tips for This Role Highlight relevant experience in B2B customer support, particularly in finance-related roles. Emphasize skills in financial analysis and advanced Microsoft Excel, as they are crucial for this position. Include any projects or internships that demonstrate your problem-solving abilities in a finance context. Optimize your resume for ATS by using keywords from the job description to increase visibility. Avoid including unrelated work experience that does not pertain to finance or technical support. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills or experiences that do not directly relate to the role of Technical Support Engineer in Finance. How to Apply for Technical Support Engineer – Finance at Adyen Apply Now — Adyen Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email and keep an eye on your inbox for updates. Track your application status through the portal for any updates or next steps. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Adyen NexisGrow.com does not charge any fees for job applications. Adyen Adyen was founded in 2006 and has rapidly expanded its global footprint, now operating in over 30 countries . With its headquarters in Amsterdam , Adyen has established a significant presence in Bengaluru, Karnataka, India , employing over 1,500 professionals worldwide. This growth reflects the company's commitment to providing innovative payment solutions. The core offering of Adyen is its unified commerce platform, which enables businesses to accept payments seamlessly across various channels, including online, in-store, and mobile. This platform integrates advanced features such as Adyen's RevenueProtect for fraud prevention and Adyen's Terminal for in-person transactions, ensuring a comprehensive payment experience for merchants. Adyen fosters a strong culture of innovation, receiving high ratings on Glassdoor for employee satisfaction. The company emphasizes collaboration and growth, offering programs such as mentorship and training in advanced financial tools. In 2022 , Adyen was recognized as one of the best workplaces in technology by the Great Place to Work Institute. Recently, Adyen announced a strategic partnership with major retailers to enhance their payment processing capabilities, showcasing its commitment to innovation in the financial sector. Additionally, the company secured $1 billion in funding to further expand its technological initiatives and global reach, reinforcing its position as a leader in payment solutions. For freshers in Banking & Finance, Adyen serves as a robust career launchpad, offering extensive training in financial analysis and advanced Microsoft Excel. The company’s focus on mentorship and real-world problem-solving in B2B customer support equips new employees with essential skills, making it an ideal environment for professional growth. Company Details Industry Banking & Finance Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 job-boards.greenhouse.io Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Technical Support Engineer – Finance at Adyen? Eligibility Tap to expand + Answer Candidates with Any Graduate and 3-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Financial analysis, Advanced Microsoft Excel, B2B customer support, Problem-solving, Merchant support. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹12–₹20 LPA (estimated; not officially disclosed). Final offer depends on skills, experience, and interview performance. ? What is the interview process at Adyen? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Financial analysis, Advanced Microsoft Excel, B2B customer support, Problem-solving, Merchant support. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Technical Support Engineer – Finance interview? Preparation Tap to expand + Answer (1) Core concepts of Financial analysis, Advanced Microsoft Excel, B2B customer support, Problem-solving, Merchant support, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Adyen research, (5) Clear communication. ? What is the work culture like at Adyen? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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