DHL Group jobs

recruitment and the Executive: Sales Support jobs available.

Job Role & Responsibilities

The role of Executive: Sales Support at DHL Group is crucial in enhancing customer satisfaction and supporting the sales team through effective management of inquiries and billing processes. This position serves as a bridge between clients and internal teams, ensuring seamless service delivery and operational efficiency.

Assist the sales team by managing customer inquiries and providing timely responses to enhance client satisfaction.

Utilize corporate invoicing tools to ensure accurate billing and streamline accounts receivable processes.

Collaborate with cross-functional teams , including finance and operations, to resolve customer issues and improve service delivery.

Monitor and report on key performance metrics related to sales support, contributing to data-driven decision-making.